This is generally a phone call to the office and brief discussion regarding requirement, feasibility and budget. We do as much as we can over the phone to try and understand your needs and advise accordingly.
At Air Options we understand that time is precious and that unforeseen downtime or unexpected project extensions can negatively impact the day-to-day running of your business. With this in mind, our project team will always start by producing a commercial heat pump installation timeline which is structured to minimise the disruption to your business, providing you key indicators that will allow you to manage your workforce and business accordingly.
Regardless of the size of the installation project, our experience and professional project management skills will provide you with a clear understanding, and wherever possible the ability to carry on with business as usual. We will also work in partnership with your facilities management team, operational staff and / or health and safety personnel to ensure a safe, efficient, and timely installation.
The scale of the installation will not only affect the project timeline, but the number of engineers required to complete the installation. All of our staff are trained to be aware of their impact to your business and are polite, courteous, discrete and as flexible as possible.
At Air Options, our engineers are experienced when it comes to installing a wide range of commercial heat pump systems in a variety of environments, understanding their impact on our clients’ operations. Thanks to our detailed system design services, the installation phase of your project will be pre-planned and mapped out to help our business work cooperatively with yours.
We pride ourselves on completing our projects on time, on budget and as agreed with our clients. We aim to exceed expectations wherever possible and are proud of our reliable, professional, and talented team. All installation work will be carried out with the upmost care and precision, ensuring a safe workplace at all times.
If you have any project and would like an understanding of timescale, completion dates and the impact upon your business, please do get in touch.
Initial
contact
1
Meeting
Our sales engineer will meet you at the premises the system is to be installed, whether this be a new system installation or upgrade of old. We listen to your concerns and specific requirements ahead of carrying out a discrete survey. Once we have all information required, we will expertly design your system at our premises ahead of producing your proposal.
Design & Quote
We produce an easy to understand quotation outlining the specifics of what we have designed to meet your requirement. We outline costs along with technical submissions and images. When you are happy with everything proposed and upon acceptance, we’ll get the equipment ordered and allocate labour to suit.
Commencement
We agree a start date for the works to begin which can be expedited within a week or two after acceptance of the quote. This can be a variable however and do what we can to get started as quickly as possible or meet the specifics of your programme. Please be aware of higher demand during the summer months, although we can normally work around this.
Project
management
Good management and Health & Safety is a vital part of any project and carefully overseen by qualified staff. We work with you to ensure everyone is comfortable, informed and safe throughout the process. All and any disruption, minor or otherwise will be discussed so you are without surprise.
Works
on site
Dependent upon the scale of the works, we will have anything from a single team on site for a day to several teams allocated over many weeks. Whatever the project, we’ll stay until the works are complete and operational, without delay or to meet the discussed programme. Our engineers are smartly dressed, polite, and understand the importance of working alongside your staff discreetly.
A working
system
Once the installation works are complete, we offer any training required, then leave you to enjoy your new investment. All our systems are extremely easy to use and automated allowing you to enjoy the benefits, whether this be heating in the winter or cooling in the summer.
Warranty
& reliability
While the installation journey is complete, your relationship with us is not. Our after sales department will look after you for the duration of the warranty and beyond should you choose. Systems are offered with up to 5-year manufacturer warranties, backed by our own design warranty for complete peace of mind.